Order Management System
Streamlined Retail Order Tracking & Fulfillment Experience
Project Overview
Millions of retailers struggle with inefficient order tracking, manual workflows, and delayed deliveries. This project delivers an intuitive, real-time order management experience that simplifies fulfillment and integrates shipping logistics for modern e-commerce operations.
Objectives
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Provide a central dashboard to view, filter, and track order statuses.
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Enable seamless updates to order progress (Processing → Shipped → Delivered).
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Integrate with shipping providers and generate tracking information.
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Design a mobile-friendly, user-centric UI that enhances usability.
Scope
- User Research & Flows
- Wireframes
- Hi-Fidelity UI Designs
Solutions Delivered
✅ Real-time tracking and status updates
✅ Automated shipping integration & label generation
✅ Easy filters, search, and dashboard visualization
✅ Mobile accessibility for seamless order control
✅ Automated customer notifications
Project Outcome
Objectives
- Provide a central dashboard to view, filter, and track order statuses.
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Enable seamless updates to order progress (Processing → Shipped → Delivered).
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Integrate with shipping providers and generate tracking information.
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Design a mobile-friendly, user-centric UI that enhances usability.
Key Challenges Addressed
- Lack of real-time status updates and automation.
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Complicated fulfillment workflows are slowing operations.
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Poor integration with third-party logistics.
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Retailers need mobile access for on-the-go management.
Project Outcome
Retailers now benefit from a unified platform that consolidates orders, automates logistics, and enhances customer communication—resulting in faster delivery cycles, fewer errors, and improved operational clarity.